Customer Service Assistant jobs in United Kingdom

ASE Global is seeking an outbound hunter, Sales Executive, to grow and develop strategic relationships with leading automotive OEMs and dealer networks across the UK and Europe!

This role goes beyond account maintenance: you will identify opportunities to expand ASE's footprint, increase product adoption, and drive measurable commercial outcomes using ASE's portfolio of solutions, including Business Management, AI Data-Driven Solutions, AI Agent, and Business Management Services and Consulting. You will work directly with OEMs, dealer groups, and individual dealerships to understand their priorities, uncover expansion opportunities, and position ASE as a long‑term performance partner.

The successful candidate will nurture and develop highly successful client relationships to ensure ASE delivers for every customer, helping them drive performance and accelerate profitability. You will work with OEMs, dealer networks, and individual dealerships to drive revenue growth, profitability, and business improvement by identifying customer challenges and delivering impactful, data‑driven solutions.

About ASE Global

ASE Global Automotive Solutions has been the automotive industry's trusted advisor for nearly 50 years. We work with the world's leading automotive brands and their dealer networks to drive profitability, mitigate business risk, and improve operational performance. ASE combines industry‑recognized software, tools, and local expertise to deliver global data services, performance improvement consultancy, and profit optimization services tailored to the unique needs of brands and dealer networks.

Our mission is to drive maximum profitability and operational efficiency for automotive, motorcycle, bus, and coach manufacturers, OEMs, and dealerships, enabling superior customer experiences through automation and AI. ASE's unique approach to data analytics creates game‑changing technology for vehicles across all segments.

The successful candidate will be based anywhere in the UK, working in a remote work model!

• Own and grow a portfolio of OEM and dealer accounts, driving new revenue, expansion, upselling, and cross‑selling of ASE's solutions
• Prospect and develop new business opportunities, building a robust pipeline beyond your existing portfolio
• Build strong senior relationships with customer stakeholders, understanding business priorities and identifying areas to create additional value
• Lead account business reviews, presenting insights, performance trends, and recommended actions
• Visit customers regularly to uncover unmet needs, gather market intelligence, and proactively propose new solutions
• Partner with internal teams (Business Management Consultants, Technical Services, Lumina, Sadie) to shape solutions that solve real business problems
• Support new product rollouts and pilot programs, including onboarding and adoption of Lumina Core, Lumina AI, and Sadie Automotive
• Manage renewals, contract discussions, and service scope with a focus on improving net retention
• Contribute to the continuous improvement of account processes, playbooks, and best practices
• Track pipeline, activity, and forecasting using HubSpot with discipline and transparency

• Bachelor's degree in Business, Economics, Finance, Accounting, or a similar related discipline
• Curious, proactive, and self‑motivated; you take initiative to find and close opportunities
• 7+ years of experience in SaaS sales, key account management, or customer success, with a commercial, growth‑focused mindset
• 4+ years of experience in outbound, hunter sales experience in SaaS, Software sales or similar
• Strong relationship builder, comfortable engaging with C‑level and senior stakeholders
• Excellent communication skills: additional language skills are desirable but not required
• Strong analytical ability and proficiency with Excel, PowerPoint, and CRM tools
• Proven track record in growing strategic accounts and driving measurable business outcomes
• Able to quickly learn new SaaS or data‑driven products and articulate their value to customers
• Comfortable working independently in a remote environment while collaborating effectively with teams
• Flexibility to travel within your region to meet with customers
• Fluent in English, both written and verbal, is essential, and an additional European language is highly advantageous
• Legally authorised to work in the UK

• Experience in business development or account growth within the automotive industry
• Exposure to SaaS, cloud solutions, BI tools, or data‑heavy platforms
• Experience leading customer presentations, workshops, or training sessions
• Background in dealer performance improvement, financial analysis, or automotive consulting
• Thrives in fast‑paced environments and motivated to make an immediate impact

• Business Development experience
• Experience in automotive OEM, dealer networks or performance consulting
• Exposure to SaaS, cloud solutions, BI tools or data‑heavy platforms
• Experience leading training sessions or presenting to senior stakeholders
• Audit, financial analysis or dealer performance improvement background
• Italian language skills are desirable (spoken or written), as some ASE accounts operate across France and Italy
• We’re seeking someone who excels in a fast‑paced environment and is motivated by the opportunity to make an immediate impact

For information about ASE Global, please visit our website at www.ase-global.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.