Aviation Account Manager

Manchester Airport plc.; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major international airport operator is seeking an Aviation Account Manager to manage airline accounts at Manchester Airport. The successful candidate will be responsible for developing customer relationships, creating strategic growth plans, and providing analytical insights to maximize airline capacity. This role requires key account management experience, strong commercial acumen, and a passion for the aviation industry, offering benefits such as free parking and subsidized transport.

Benefits

Free parking

Subsidised public transport

Company discounts

Volunteering days

Free Virtual GP service

Qualifications

• Experience in key account management, preferably in aviation.
• Ability to develop and deliver account plans.
• Knowledge of airline operations and commercial activities.

Responsibilities

• Manage airline accounts at Manchester Airport.
• Develop customer relationships with airline partners.
• Support Heads of Aviation and Business Development with growth strategies.

Skills

Key account management experience

Strong intellectual and analytical skills

Commercial acumen

Effective communication skills

Passion for the aviation industry

Job description

• Closing date for applications is the 9th January 2026

Why MAG?

Every year, Manchester Airport connects over31million passengers with more than200destinations across the globe. As thethirdlargest airport in the UK, Manchester is also in the top20airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do.We'recommitted to protecting the environment and supporting our local communities.Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.You’llalso have access tosomegreat benefits including:

• Free parking
• Subsidised public transport
• Huge rangeof company discounts
• 2volunteering days per year
• FreeVirtualGP service

The role

The Aviation Account Manager will be responsible for a portfolio of airline accounts at Manchester Airport. They will be accountable for developing strong customer relationships with airline partners and for devising and delivering account plans to maximise the opportunities for additional airline capacity and new routes and services, working cross functionally to achieve this.

The role will serve as the first point of contact forthe airline accounts within theirportfolio and they will also supportbothHeadsof Aviationand Business Development with strategic growth opportunities. As Manchester Airport continues to develop and grow, the Aviation Account Manager will alsobe responsible formanaging and coordinating growth in coordination with the capacity and operational teams.

Finally, the role willalsoplay a critical role in passenger forecasting (both ‘in year’ forecasting and long term) specifically with the airline portfolio held.

What will make you successful in the role?

• Key account management experience preferably within Aviation
• Strong intellectual and analytical skills, combined with the ability to understand andidentifykey trends and potential risk andopportunities
• Ability to convert strategies into executable plans for aviationaccounts
• Knowledge of airline network and commercial activities
• Awareness of airline operations and airport operational activities
• Strong commercial acumen with the ability to influence and become an advocate across multiple business divisions andairports
• Experience of business planning and budgeting
• Effective communication skills as well as strong influencing skills
• Ability to provide a consultative approach towards risks or problems within the commercial aviationarena
• A strong passion for the aviation industry

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.