3,418

Customer Experience jobs in United Kingdom

Customer Experience & Quality Lead

Celeros Flow Technology LLC

Glasgow
On-site
GBP 60,000 - 80,000
16 days ago
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Store Operations Lead — Customer Experience & Team Growth

Dollar Tree, Inc.

Bedford
On-site
GBP 25,000 - 35,000
16 days ago

Designate Store Manager

BT Ireland

East Midlands
On-site
GBP 100,000 - 125,000
16 days ago

Service Advisor – Automotive Aftercare & Customer Care

HGVTraders LTD.

Birmingham
On-site
GBP 25,000 - 35,000
16 days ago

Valeter & Driver: First‑Class Vehicle Care

ZIGUP plc

Bristol
On-site
GBP 28,000
16 days ago
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Vehicle Technician

BMW

Cockermouth
On-site
GBP 33,000 - 49,000
16 days ago

Branch Operations Lead – Newcastle Hub

STARK Group

Newcastle-under-Lyme
On-site
GBP 40,000 - 60,000
16 days ago

Auto Body Technician

Caliber Collision

Sefton
On-site
GBP 30,000 - 40,000
16 days ago
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Floor Manager: Fashion Brand Leader Driving Store Growth

AllSaints Retail Ltd

Birmingham
On-site
GBP 60,000 - 80,000
16 days ago

IPX Network Service Engineer (Hybrid)

BT Ireland

Birmingham
Hybrid
GBP 40,000 - 60,000
16 days ago

Part-Time Retail Lead — Sales, Piercings & Style

Claire’s Inc.

Peterborough
On-site
GBP 40,000 - 60,000
16 days ago

Rotational Leadership Graduate Programme

Severn Trent Plc

Coventry
On-site
GBP 80,000 - 100,000
16 days ago

Brow & Beauty Expert — Part-Time, Solo Counter

Benefit Cosmetics

Gateshead
On-site
GBP 20,000 - 25,000
16 days ago

Deputy General Manager - Pizza Store Leader

PizzaExpress Ltd

Weybridge
On-site
GBP 125,000 - 150,000
17 days ago

Hybrid B2B Sales Exec – Uncapped OTE + Car

Corpay, Inc.

Sheffield
Hybrid
GBP 60,000 - 80,000
17 days ago

Guest Experience Leader — Create Feel-Good Moments

McDonald's

United Kingdom
On-site
GBP 20,000 - 25,000
17 days ago

Optics Team Leader — Leadership, Growth & Training

The Boots Company PLC

United Kingdom
On-site
GBP 60,000 - 80,000
17 days ago

Opticians Team Leader

The Boots Company PLC

United Kingdom
On-site
GBP 60,000 - 80,000
17 days ago

Boutique Fashion Sales Associate — Elite Customer Experience

Nude Lucy

Brighton
On-site
GBP 20,000 - 25,000
17 days ago

Strategic Bid Manager – Proposals & Strategy

Node4 Ltd

United Kingdom
Hybrid
GBP 40,000 - 60,000
17 days ago

Retail Supervisor – Part Time

Farmfoods Ltd

Kirkby-in-Ashfield
On-site
GBP 40,000 - 60,000
17 days ago

Bingo & Events Team Lead: Lead & Deliver Great Experiences

Rank Group

Swansea
On-site
GBP 80,000 - 100,000
17 days ago

Retail Supervisor - Part Time

Farmfoods Ltd

Tamworth
On-site
GBP 40,000 - 60,000
17 days ago

Service Technician

BMW

Salisbury
On-site
GBP 38,000 - 46,000
17 days ago

Showroom Manager – Cheadle Hulme (South Manchester)

BPX Electromechanical Company Ltd.

Manchester
On-site
GBP 60,000 - 70,000
17 days ago

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Customer Experience & Quality Lead
Celeros Flow Technology LLC
Glasgow
On-site
GBP 60,000 - 80,000
Full time
16 days ago

Job summary

A global flow control solutions provider is looking for a Customer Satisfaction Leader in Glasgow. The role involves coordinating responses to customer concerns and promoting a culture of continuous improvement. The ideal candidate will have knowledge of ISO9001-2015, experience in risk management, and a high level of computer proficiency. Benefits include opportunities for development, a competitive bonus structure, and 33 days of holiday annually.

Benefits

Opportunities to develop
Bonus
33 days holiday (inclusive of bank holidays)
Holiday buy and sell
Pension
Life Cover
Employee Assistance Program

Qualifications

  • Demonstrated experience in risk management and root cause analysis.
  • High level of computer proficiency, including MS Office.
  • Skilled in improvement project preparation and delivery.

Responsibilities

  • Coordinate responses to customer concerns.
  • Drive customer satisfaction and feedback resolution.
  • Manage financial reviews and drive improvements.

Skills

ISO9001-2015 knowledge
Risk management
Root Cause Failure Analysis
Computer proficiency
Improvement project delivery
Customer interface development
Data analysis and reporting
Internal and External audits

Tools

MS Office
PowerPoint
Job description
A global flow control solutions provider is looking for a Customer Satisfaction Leader in Glasgow. The role involves coordinating responses to customer concerns and promoting a culture of continuous improvement. The ideal candidate will have knowledge of ISO9001-2015, experience in risk management, and a high level of computer proficiency. Benefits include opportunities for development, a competitive bonus structure, and 33 days of holiday annually.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.