Guest Experience Leader — Create Feel-Good Moments

McDonald's; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fast-food chain is seeking a Customer Experience Leader in the United Kingdom. This role focuses on enhancing customer experiences by welcoming diners and working closely with the management team to improve service quality. Candidates should have a positive attitude and the ability to maintain high energy in a fast-paced environment. The position offers benefits including holiday pay and employee discounts, creating a supportive and rewarding workplace.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Must be available on weekdays and weekends.
• Ability to create 'feel-good moments' for customers.
• Experience in a fast-paced environment preferred.

Responsibilities

• Welcome customers and enhance their dining experience.
• Work with management to improve customer service.
• Maintain high energy and productivity throughout shifts.

Skills

Ability to connect with customers

Teamwork

Customer recovery expertise

High energy levels

Positive attitude

Job description

A leading fast-food chain is seeking a Customer Experience Leader in the United Kingdom. This role focuses on enhancing customer experiences by welcoming diners and working closely with the management team to improve service quality. Candidates should have a positive attitude and the ability to maintain high energy in a fast-paced environment. The position offers benefits including holiday pay and employee discounts, creating a supportive and rewarding workplace.