Floor Manager: Fashion Brand Leader Driving Store Growth

AllSaints Retail Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail fashion brand in Birmingham seeks a Floor Manager to lead the store team and ensure an exceptional in-store customer experience. The role involves supporting the brand leader, managing daily operations, and motivating the team to meet sales targets. Ideal candidates will have strong leadership skills, a passion for fashion, and the ability to manage various customer queries. The position offers a dynamic environment and competitive perks.

Benefits

Generous wardrobe allowance

Employee discount

Commission potential

Enhanced family leave benefits

Access to mental health support

Discounted gym membership

Qualifications

• Experience in a managerial role in retail.
• Strong leadership and team management skills.
• Ability to excel in a fast-paced environment.

Responsibilities

• Support brand leader and store manager.
• Oversee daily operations and customer experience.
• Manage team KPIs and SLAs for online support.
• Create and implement floor plans and rotas.

Skills

Love for fashion

Tenacity and belief to succeed

Knowledge of reporting technologies

Natural affinity for digital systems

Honesty and dependability

Leadership qualities

Job description

A retail fashion brand in Birmingham seeks a Floor Manager to lead the store team and ensure an exceptional in-store customer experience. The role involves supporting the brand leader, managing daily operations, and motivating the team to meet sales targets. Ideal candidates will have strong leadership skills, a passion for fashion, and the ability to manage various customer queries. The position offers a dynamic environment and competitive perks.