Bingo & Events Team Lead: Lead & Deliver Great Experiences

Rank Group; Swansea; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading entertainment provider in Swansea is seeking a Mecca Team Lead to foster a fantastic customer experience. You will lead a team to provide unbeatable service while managing shifts and building workplace relationships. The role demands strong leadership and organizational skills, as well as experience in event planning. This full-time position offers competitive pay and various employee benefits including rewards and training opportunities.

Benefits

Competitive salary

Paid breaks

Employee Rewards platform

50% discount on food and drinks

Pension and Life Assurance

Company Sick Pay Scheme

Access to Employee Assistance Programme

Funded Apprenticeships and training

Uniform provided

Qualifications

• Strong leadership skills with a customer-first mindset.
• Ability to engage and inspire your team.
• Organised and proactive in a fast-paced environment.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Manage shifts and build strong relationships with colleagues.
• Create a welcoming and energetic environment.

Skills

Strong leadership skills

Customer-first mindset

Organised and proactive

Experience in event planning

Microphone experience

Job description

A leading entertainment provider in Swansea is seeking a Mecca Team Lead to foster a fantastic customer experience. You will lead a team to provide unbeatable service while managing shifts and building workplace relationships. The role demands strong leadership and organizational skills, as well as experience in event planning. This full-time position offers competitive pay and various employee benefits including rewards and training opportunities.