Designate Store Manager

BT Ireland; East Midlands; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading telecom company in the East Midlands seeks a passionate Designate Store Manager to inspire a large team and enhance customer experiences. You'll be responsible for achieving revenue targets while cultivating a high-performance culture. Strong leadership and excellent customer service skills are essential for this role. The company offers competitive compensation with significant earning potential through commission, along with benefits such as online GP access, generous parental leave, and discounts on products.

Benefits

Significant earning potential through commission

24/7 online GP access

Market-leading paid carer’s leave

Generous family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• Proven track record of leading teams in a retail environment.
• Ability to drive revenue while ensuring a great customer experience.
• Strong interpersonal skills to foster relationships with customers and stakeholders.

Responsibilities

• Lead and motivate your team to achieve sales and service targets.
• Implement strategies to enhance customer experience.
• Cultivate a high-performance culture with a focus on KPIs.

Skills

Leadership

Coaching and development

Customer service

Target-driven

Communication

Job description

# Designate Store ManagerJob Req ID: 54036Posting Date: 9 Dec 2025Function: EE RetailUnit: ConsumerLocation: Derby: INTU (R402), Derby, United KingdomSalary: competitive## Designate Store Manager**Join Our Team as a Retail Designate Store Manager!****Location: East Midlands (Derby, Nottingham, Leicester)****Salary:Competitive**At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.We are looking for a Retail Designate Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.As our Retail Designate Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.* Significant earning potential through commission, rewards, and incentives.* 24/7 access to an online GP for you and your immediate family.* Market-leading paid carer’s leave.* Equalized family leave with 18 weeks full pay and 8 weeks half pay.* Huge discounts on EE & BT products, saving you hundreds of pounds annually.* Support for your career development.* Season Ticket Travel Loan.* Volunteering days to give back to your community.* Optional Private Healthcare and Dental coverage.**About EE:** At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.Join us and be part of a team where you can truly make a difference!