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5,968

Customer Care Representative jobs in United Kingdom

SCUK Customer Service Advisor

Santander Consumer plc

Redhill
Hybrid
GBP 27,000
2 days ago
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One Stop - Customer Service Assistant

Tesco

Prudhoe
On-site
GBP 20,000 - 25,000
2 days ago
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Weekend Customer Advisor

Saxton Ltd

Chelmsford
On-site
GBP 60,000 - 80,000
2 days ago
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Retail Customer Service Associate — Sports & Promotions

Betfred Group

Burnley
On-site
GBP 10,000 - 40,000
2 days ago
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Customer Service Advisor Ripley Service & Support

HGVTraders LTD.

Waingroves
On-site
GBP 25,000 - 30,000
2 days ago
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Pharmacy Assistant: Trainee to Qualified — Customer Care

Well Pharmacy Ltd

Maesteg
On-site
GBP 20,000 - 25,000
2 days ago
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Retail Customer Service Associate — Sports & Promotions

Betfred Group

Wakefield
On-site
GBP 10,000 - 40,000
2 days ago
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Mobile Retail Security & Customer Support Officer

OCS Group

United Kingdom
Hybrid
GBP 25,000 - 30,000
2 days ago
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Mobile Retail Security & Customer Support Officer

OCS Group

United Kingdom
Hybrid
GBP 25,000 - 30,000
2 days ago
Be an early applicant

Customer Sales Advisor - Part-Time with Training & Benefits

Halfords Group

Frome
On-site
GBP 60,000 - 80,000
2 days ago
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Customer Sales Advisor

Halfords Group

Frome
On-site
GBP 60,000 - 80,000
2 days ago
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Mobile Retail Security & Customer Support Officer

OCS Group

United Kingdom
Hybrid
GBP 29,000 - 35,000
2 days ago
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Liz Earle - Customer Advisor

No7 Company

Metropolitan Borough of Solihull
On-site
GBP 60,000 - 80,000
2 days ago
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SCUK Customer Service Advisor

Santander Consumer USA Inc.

Redhill
Hybrid
GBP 60,000 - 80,000
2 days ago
Be an early applicant

Remote UK: Trusted Advisor, Customer Success Architect

GitHub

United Kingdom
Remote
GBP 70,000 - 90,000
2 days ago
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Customer Service Advisor

Sunbelt Rentals

Southampton
On-site
GBP 20,000 - 30,000
2 days ago
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Branch Customer Advisor | Multichannel Banking Support

Nationwide Building Society

Glenrothes
On-site
GBP 20,000 - 26,000
2 days ago
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Software Support Specialist — Customer Success

Henry Schein One group

Gillingham
On-site
GBP 30,000 - 40,000
2 days ago
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Automotive Service Advisor – Customer Care & Upsell

Cooks Motor Group

Watford
On-site
GBP 25,000 - 35,000
2 days ago
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Mobile Retail Security & Customer Support Officer

OCS Group

Carterton
Hybrid
GBP 22,000 - 28,000
2 days ago
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Customer Service Advisor

Mears Group

Croydon
On-site
GBP 25,000 - 30,000
2 days ago
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Customer Service Representative

William Hill PLC

Manchester
On-site
GBP 40,000 - 60,000
2 days ago
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Digital Freight Customer Service Specialist

DigiHaul

Hatfield
On-site
GBP 25,000 - 35,000
2 days ago
Be an early applicant

Customer Service Advisor

DigiHaul

Hatfield
On-site
GBP 25,000 - 35,000
2 days ago
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Customer Care Advisor – Hybrid, Flexible Hours, Great Benefits

CVS Limited

Diss
Hybrid
GBP 40,000 - 60,000
2 days ago
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Similar jobs:

Customer Care Advisor jobsCare Assistant jobsAssistant Customer Service jobsCustomer Care Assistant jobsCustomer Service jobsCustomer Service Assistant jobsRemote Customer Service jobsCustomer Care Manager jobsCustomer Service Manager jobsHealth Care Assistant jobs
SCUK Customer Service Advisor
Santander Consumer plc
Redhill
Hybrid
GBP 27,000
Full time
2 days ago
Be an early applicant

Job summary

A leading financial services provider seeks a Customer Service Advisor in Redhill. In this hybrid role, you'll handle customer inquiries via calls and live chat, aiming for first-call resolutions while collaborating closely with teams. Responsibilities include empathizing with customers to offer personalized solutions, all while maintaining high communication standards. The company offers a salary of £26,161 per annum, along with various benefits like a flexible allowance and annual bonus.

Benefits

Competitive salary
25 days holiday
Annual bonus
Flexible benefit allowance
Generous pension contributions
Employee assistance programme
Gym passes at reduced rates
Local retail discounts

Qualifications

  • Passion for delivering fantastic service.
  • Ability to interact effectively with customers over multiple channels.
  • Understanding of customer personal circumstances to provide tailored solutions.

Responsibilities

  • Answer high volume of calls and interact with customers via chat and email.
  • Investigate customer queries and aim for first-call resolution.
  • Liaise closely with other teams to advocate for customers.

Skills

Excellent customer service experience
Strong communication skills
Self-motivated and upbeat
Ability to maintain accuracy
Job description
SCUK Customer Service Advisor page is loaded## SCUK Customer Service Advisorlocations: Redhilltime type: Full timeposted on: Posted Todayjob requisition id: Req1518002SCUK Customer Service AdvisorCountry: United KingdomSantander Consumer Finance (SCUK) are looking for passionate **Customer Service Advisors** to join our very busy Contact Centre team in **Redhill, Surrey.** This is a hybrid position, where you will be required to attend the office full time for the first 6 months (fully remote workers will not be considered).In this rewarding role you will be absolutely customer obsessed, and a strong team player with a collaborative approach to ensure the customer is always at the heart of everything you do. Working at a fast pace, you will be driven to identify opportunities to improve the service we offer and be able to make decisions with a true desire to ensure an exceptional customer experience every time.**\*\*\*Please note, all new starters are subject to our background vetting checks that take up to 4 weeks, and the start date for the position will be 23rd March 2026. Interviews will be taking place at the SCUK Redhill office the weeks commencing 5th, 12th & 19th January.\*\*\*****Day-to-day, you’ll:*** Answer a high volume of calls and interacting with customers over live chat and email* Deal with our customers day-to-day needs, complex queries and aim to provide resolution on that first call* Investigate customer queries, raising with relevant parties and escalating where needed* Ensure service and customer demand is met to a high standard and within an agreed turn-around time (SLA)* Liaise closely with other teams to advocate on behalf of customers* Be empathetic to customers personal circumstances to understand their requirements and provide personalised solutions where possible* Be a digital communications expert, assisting customers digitally using their own device* Excellent customer service experience* Self-motivated and upbeat with the necessary aim to achieve agreed objectives and engage with career and personal development offerings to drive your career* Passion and dedication to deliver fantastic service and get the best outcome every time* Excellent communication skills with the ability to work effectively as part of a team* Ability to maintain high levels of accuracy whilst working to tight timeframes**Things you need to know:**The department operates between the hours of 8am and 6pm and you will be required to work across the below shift pattern:* Week 1 – 08:00-15:00 (1-hour unpaid break) & Saturday 09:00-14:00* Week 2 – 09:00-17:00 (1-hour unpaid break)* Week 3 – 10:00-18:00 (1-hour unpaid break)* Week 4 – 08:00-16:00 (1-hour unpaid break)* Week 5 – 09:00-17:00 (1-hour unpaid break)* Week 6 – 10:00-18:00 (1-hour unpaid break)These hours equate to an average of a 35-hour week, across a 4-week period. Please note there is also a requirement to work 2 bank holidays per year**We have a range of benefits available which include:*** Competitive salary of £26,161 per annum* 25 days holiday per annum, plus bank holidays* Annual bonus based on personal and company performance* £500 flexible benefit allowance* Generous pension contributions* Employee assistance programme* Sharesave scheme* Gym passes at a reduced rate for 3,000 gyms, leisure centres etc* Local retail and high street brands discounts**Location & Training:**Full training for this role will be provided **on site at our Redhill office** for the first 6 months. After this time, hybrid working will be available (with a minimum of 3 days a week in the office) as per the line managers discretion and dependant on the individuals work performance.**Inclusion:**At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.**What are the next steps:**If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.[](blob:https://santander.wd3.myworkdayjobs.com/b086b19b-9408-4978-aaac-6aeae7b22df8)0:00 / 1:01
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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