Retail Customer Service Associate — Sports & Promotions

Betfred Group; Burnley; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading betting company in the United Kingdom is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Responsibilities include processing bets, attending to queries, and maintaining a welcoming environment for customers. The ideal candidate should possess outstanding customer service skills and a willingness to learn. This opportunity comes with structured training and attractive benefits, including bonuses and pension contributions.

Benefits

Bonuses

Monthly pension contributions

Enhanced maternity & paternity pay

Long-service recognition

Financial wellbeing package

Mental health support

Qualifications

• Must be 18+ and have the right to work in the UK.
• Ability to work evenings, weekends, and public holidays.
• Passion for sports, betting, and gaming is beneficial.

Responsibilities

• Processing customers’ bets in a timely manner.
• Attending to customer queries quickly.
• Engaging customers with expert knowledge of products.

Skills

Outstanding customer service skills

Ability to engage customers

Eagerness to learn and develop

Job description

A leading betting company in the United Kingdom is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Responsibilities include processing bets, attending to queries, and maintaining a welcoming environment for customers. The ideal candidate should possess outstanding customer service skills and a willingness to learn. This opportunity comes with structured training and attractive benefits, including bonuses and pension contributions.