Weekend Customer Advisor

Saxton Ltd; Chelmsford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading luxury vehicle dealership in Chelmsford is seeking a Weekend Customer Advisor to enhance customer experiences in their showroom. The ideal candidate will conduct demo drives, greet customers, and support the sales team. Key qualifications include a clean UK driving licence, strong communication skills, and a drive for service excellence. This role offers a 15-hour contract over weekends, allowing you to engage with premium vehicles and provide top-tier service to customers.

Qualifications

• Clean Full UK Driving licence required.
• Great communication skills to develop customer relationships.
• High levels of focus, energy, and drive.

Responsibilities

• Conduct demo drives to ensure positive customer experience.
• Organise vehicles for optimal presentation and accessibility.
• Greet customers as they arrive and assist with enquiries.
• Prepare vehicles for demos and test drives.
• Provide information about vehicle features.
• Ensure all customer interactions are professional.
• Assist with administrative tasks as needed.

Skills

Communication skills

Customer relationship development

Service excellence

Job description

Weekend Customer Advisor

Established for over 50 years and recently recognised in the list of Sunday Times Best Places to Work 2024. Saxtons offers in excess of 2000 premium vehicles for sale at our state of the art multi‑floor Showroom. You will have access to some of the world's most luxurious brands including Rolls Royce, Ferrari, Lamborghini, Bentley, Aston Martin, Porsche, Range Rover, Mercedes, BMW and Audi. We also have long‑standing partnerships with established luxury vehicle customisation companies such as Overfinch, Onyx, Khan and Urban.

Based in Chelmsford, Essex, Saxtons have emerged as the largest 4x4 dealer in Europe, selling SUV's and specialist cars at incredible value to customers across the globe.

We are recruiting a Weekend Customer Advisor to join our busy Sales department.

Responsibilities

• Conducting demo drives, ensuring customers have a positive and informative experience.
• Moving and organising vehicles in the showroom and forecourt to ensure optimal presentation and accessibility.
• Meeting and greeting customers as they arrive, providing a friendly and professional first point of contact.
• Assisting customers with enquiries.
• Supporting the sales team by preparing vehicles for customer demonstrations and test drives.
• Providing information about vehicle features.
• Ensuring all customer interactions are handled with the highest level of service and professionalism.
• Assisting with administrative tasks as needed.

Candidate Requirements

• Clean Full UK Driving licence
• Great communication skills – demonstrate the ability to develop customer relationships.
• High levels of focus, energy and drive.
• Always delivering best in class service to establish customer experience excellence.

Hours and Work Location

15 hour contract (Saturday 09:00 – 18:00, Sunday 09:00 – 17:00)
Work Location: In person

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