Mobile Retail Security & Customer Support Officer

OCS Group; Carterton; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading facilities management company in the UK seeks a Retail Area Support Officer. This mobile role involves maintaining security across various retail locations, deterring criminal activity, and providing excellent customer service. Candidates must have a valid SIA Licence and demonstrate strong observational and communication skills. Flexibility for varied shifts and travel between sites is required. Join a supportive team committed to career progression and equal opportunities.

Qualifications

• Valid SIA Licence – Door Supervisor (DS) or Security Guarding required.
• Right to work in the UK.
• Flexibility to work across multiple locations.

Responsibilities

• Maintain a strong security presence to deter theft and risks.
• Conduct regular patrols to ensure safety.
• Monitor CCTV and respond to suspicious activity.
• Calmly de-escalate confrontational situations.

Skills

Observational skills

Communication skills

Proactive approach

Professionalism

Tools

CCTV systems

Job description

A leading facilities management company in the UK seeks a Retail Area Support Officer. This mobile role involves maintaining security across various retail locations, deterring criminal activity, and providing excellent customer service. Candidates must have a valid SIA Licence and demonstrate strong observational and communication skills. Flexibility for varied shifts and travel between sites is required. Join a supportive team committed to career progression and equal opportunities.