Mobile Retail Security & Customer Support Officer

OCS Group; United Kingdom; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A facilities management company is seeking a Retail Area Support Officer to maintain safety and security across retail locations in the United Kingdom. The role requires excellent communication skills, strong observational abilities, and a valid SIA Licence. Responsibilities include conducting patrols, monitoring security systems, and assisting customers. Flexibility for varied shifts and travel between sites is essential. Join a team committed to professional development and inclusivity.

Qualifications

• Valid SIA Licence – Door Supervisor (DS) or Security Guarding.
• Right to work in the UK.
• Flexibility to work across multiple locations.

Responsibilities

• Maintain a strong and visible security presence.
• Conduct regular patrols across store premises.
• Monitor CCTV and respond to suspicious activity.
• Complete incident and observation reports.
• Collaborate with store teams on security concerns.

Skills

Strong observational skills

Excellent communication skills

Ability to manage challenging situations

Proactive and reliable approach

Job description

A facilities management company is seeking a Retail Area Support Officer to maintain safety and security across retail locations in the United Kingdom. The role requires excellent communication skills, strong observational abilities, and a valid SIA Licence. Responsibilities include conducting patrols, monitoring security systems, and assisting customers. Flexibility for varied shifts and travel between sites is essential. Join a team committed to professional development and inclusivity.