Mobile Retail Security & Customer Support Officer

OCS Group; United Kingdom; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading facilities management company is looking for a Retail Area Support Officer to maintain a secure environment across multiple retail locations. Key responsibilities include conducting patrols, monitoring CCTV, and responding to incidents. Applicants must have a valid SIA Licence, strong observational skills, and the ability to manage challenging situations professionally. The role requires flexibility for varied shifts and travel between sites, offering a chance to work in a dynamic environment.

Qualifications

• Right to work in the UK.
• Valid SIA Licence – Door Supervisor or Security Guarding.
• Proven ability in challenging situations.

Responsibilities

• Maintain a strong and visible security presence.
• Conduct regular patrols across store premises.
• Monitor CCTV and respond to suspicious activity.
• Carry out searches in line with company policy.
• Respond promptly to alarms and incidents.

Skills

Strong observational skills

Excellent communication skills

Ability to manage challenging situations

Professional approach to safety

Flexibility to work varied shifts

Job description

A leading facilities management company is looking for a Retail Area Support Officer to maintain a secure environment across multiple retail locations. Key responsibilities include conducting patrols, monitoring CCTV, and responding to incidents. Applicants must have a valid SIA Licence, strong observational skills, and the ability to manage challenging situations professionally. The role requires flexibility for varied shifts and travel between sites, offering a chance to work in a dynamic environment.