Remote UK: Trusted Advisor, Customer Success Architect

GitHub; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading software platform in the United Kingdom is seeking a Customer Success Architect III to enhance customer engagement. This role involves aligning technology solutions with customer needs and driving digital transformation initiatives. Fluency in German is required, along with significant technical consulting experience. The ideal candidate will act as a trusted advisor and work closely with multiple teams to implement solutions and enhance customer satisfaction.

Benefits

Competitive pay

Generous learning opportunities

Excellent benefits

Qualifications

• 5+ years' experience in technical consulting or related field.
• Ability to travel up to 25% for client needs.
• Fluency in German is required.

Responsibilities

• Identify customer requirements and align with product features.
• Provide coaching on technology profiles and strategies.
• Resolve blockers to solution implementation.

Skills

Fluency in German

Technical consulting experience

Analytical skills

Education

Bachelor's degree in Computer Science, IT, or related field

Job description

A leading software platform in the United Kingdom is seeking a Customer Success Architect III to enhance customer engagement. This role involves aligning technology solutions with customer needs and driving digital transformation initiatives. Fluency in German is required, along with significant technical consulting experience. The ideal candidate will act as a trusted advisor and work closely with multiple teams to implement solutions and enhance customer satisfaction.