Customer Service Representative jobs in United Kingdom

We’re looking for an energetic, customer‑focused sales professional to lead our showroom and grow business.

The Role

As a Showroom Sales Manager, you will identify and capitalise on every sales opportunity, inspiring customers with the perfect solutions for their dream bathrooms. You’ll build rapport, create trusted relationships, and ensure we deliver on our promises while enjoying a inclusive team environment.

Key Responsibilities

• Create and maintain a loyal customer base through proactive engagement.
• Manage the end‑to‑end sales journey, putting customers’ needs at the forefront.
• Collaborate with in‑branch colleagues to cross‑sell and build trade customer relationships.
• Promote the showroom locally and apply creative marketing so the community knows we’re there.
• Strive to make the showroom the best, anticipating and exceeding customer needs.
• Bring a positive attitude and eagerness to learn; prior sales experience is desirable but not essential.

Skills And Competencies

• Tenacity and resilience.
• Pro‑active sales approach with a strong desire to win and grow new business.
• Experience in customer relationship management and partnership building.
• Excellent communication skills.
• Self‑confident, self‑motivated, capable of working independently or as part of a team.
• Ability to interpret basic financial and statistical information.

Dont meet every single requirement? All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. If you’re interested but think your experience doesn’t match perfectly, apply anyway. You could be just the person we’re looking for!

Benefits Package And Cultural Environment

• Bonus and commission.
• Discounts, savings and cash‑back at numerous retailers.
• Life assurance.
• Extended family policy including maternity, paternity and additional annual leave.
• Mental Health First Aiders and Employee Assistance Programme.
• Complete induction with ongoing development support.
• Financial education and loans.
• Flexible working options.
• A culture that encourages everyone to be their true self.
• And more!

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

We are passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to fit our culture; we want you to enrich it.