Client Coordinator

SGK; Cleckheaton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading advertising services provider is looking for a Client Coordinator to join their team in Cleckheaton. This full-time role offers a hybrid work model, focusing on client services and support. The ideal candidate will have strong administrative skills, excellent attention to detail, and experience in a client-facing role. Responsibilities include liaising with stakeholders, managing client information, and producing reports. Competitive compensation and a supportive work environment are offered.

Qualifications

• Enjoy working as part of a team.
• Good IT skills necessary for amending spreadsheets.
• Ability to communicate effectively at all levels.

Responsibilities

• Liaise with various stakeholders.
• Interact with the Artwork Production and QC team.
• Enter client information into the system.
• Communicate job progress and answer customer queries.
• Produce reports and invoices accurately and timely.
• Support global sales and marketing managers.

Skills

Teamwork

Knowledge of print processes

Communication skills

IT skills (MS Word, Excel, Outlook)

Literacy and numeracy skills

Organisational skills

Job description

Join to apply for the Client Coordinator role at SGK

With more than 150 years of industry‑leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in‑market execution, and leveraging global reach to drive consistency and impact at scale. The businesses of SGS & Co and SGK have united to form Propelis, a go‑to‑market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence.

Position Summary

We are recruiting for a Client Coordinator to join our team in Cleckheaton. This role can be worked on a hybrid basis. We are looking for an established candidate with a proven track record within a client‑facing environment. Ideally you will have strong administration and organisational skills and will be happy working in a fast‑paced artwork and packaging environment. Candidates who have worked in a position where they are required to have excellent attention to detail coupled with strong telephone skills are of particular interest. This position is focused on client services and client support.

Job Responsibilities

• Liaising daily with various stakeholders.
• Interacting with the Artwork Production and QC team.
• Entering client information into the Product Lifestyle Management system.
• Communicating job progress and answering customer queries by telephone, email.
• Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
• Producing electronic certificates, reports, and invoices in an accurate and timely manner.
• Contributing to credit control activities as required.
• Liaising with and supporting the Global sales and marketing managers as required.
• Booking in and sending out samples.
• Participation in team meetings and following through actions/projects.
• Contributing to the upkeep and improvement of office processes and procedures.

Qualifications / Requirements

• Enjoy working as part of a team.
• Knowledge of print processes.
• Ability to communicate with staff, clients, and at all levels.
• Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets.
• Good literacy and numeracy skills as you will be producing reports and documents.
• Work under pressure and to be able to determine and organise priorities, with minimal supervision.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Administrative

Industries

Advertising Services