Newmedia
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A reputable customer service firm in Glasgow is seeking a Temporary Customer Service Representative for immediate start until 31st March 2026. This entry-level position offers £13.50 per hour with holiday pay accrual. You will manage visa applications, greet customers, and ensure compliance with procedures while providing excellent service. Valid DBS required. Join a collaborative team dedicated to high-quality service.
Join to apply for the Temporary Customer Service Representative role at NEW MEDIA CONCEPT SP. z o.o.
Temporary Customer Service Representative – immediate start until 31st March 2026
£13.50 per hour plus accrual of holiday pay.
Office based. Valid DBS required.
Monday – Wednesday 9am – 5.30pm; Thursday & Friday 8am – 4.30pm. 37.5 hours per week.
Are you personable and have a can‑do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?
We have a fantastic opportunity for a Customer Service Representative to manage the day‑to‑day processing of visa applications & renewals. This will include greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to follow an established and defined filing and administration process, all guided by a computer‑based system.
It is crucial for this role to engage with applicants and provide a positive service. Handling customer complaints diplomatically and assertively will be imperative.
A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided.
Please get in touch ASAP for further information. You will be joining a collaborative and hard‑working team.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.