Customer Service Manager jobs in United Kingdom
Eyewear Retail Specialist - Customer Service & Tech
Vision Express
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BT Ireland
Eyewear Retail Specialist - Customer Service & Tech
Job summary
A leading optical retailer is looking for a Retail Optical Assistant in the UK to deliver personalized customer service and provide product advice. Responsibilities include assisting with frame adjustments, supporting eye tests, and performing admin tasks. The ideal candidate is confident in customer engagement, has a passion for eyewear, and is proficient with digital tools. The role offers benefits such as eyewear allowances, holidays, and performance-based bonuses.
Benefits
Qualifications
- Confident engaging with customers and recommending products.
- Passionate about eyewear and comfortable with digital tools.
- Positive team player with a can-do attitude.
Responsibilities
- Deliver personalized customer service and product advice.
- Assist with fittings and carry out minor repairs.
- Support pre-screening eye tests using optical technology.
- Keep the store running smoothly with admin and support tasks.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.