Customer Service jobs in United Kingdom
Skilled Technician, National Windscreens WATFORD
National Windscreens
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsHospitality Team Member Hospitality Team Member Manchester
YHA’s group
Supply Chain Coordinator
Job summary
A regional healthcare provider located in Newport is seeking a Procurement and Supply professional. This role involves managing the inventory of medical supplies and ensuring efficient service to clinical teams. Candidates should have experience in service industries, with strong communication skills and a positive, customer-focused attitude. The position offers a full-time contract with competitive salary benefits. Individuals must be prepared for potential travel between facilities.
Qualifications
- Education to GCSE level or equivalent.
- Training in moving and handling goods.
- Experience in supply chain or stock control is desirable.
Responsibilities
- Operate the Inventory Management System to track and replenish stock.
- Pick, pack, and deliver medical supplies.
- Provide friendly customer service to clinical teams.
Skills
Education
Tools
Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
This vacancy is part of the Single Corporate Services Division.
Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
- Operate the Inventory Management System to process, track and replenish stock.
- Use an advanced Inventory Management System, utilising barcode technology to order medical and surgical products.
- Pick, pack and deliver medical and surgical supplies to wards and departments.
- Maintain accurate stock records and assist with stock audits.
- Provide friendly, efficient customer service to clinical and non-clinical teams.
- Prioritise workload to meet deadlines and respond to urgent requests.
- Perform light manual handling as required and follow health and safety procedures.
- Contribute to continuous improvement of supply chain processes.
The vision for our single corporate services is to:
- Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
- Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
- Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
- Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
- Improve learning and development opportunities and sharing best practice, upskilling both Trusts.
- Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.
- Build resilience for individuals and our teams.
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.
Band: 3 Salary £24,937 - £26,598 per annum
Hours: Full Time, 37.5 per week
Contract Type: Permanent
Location:St Mary's Hospital (IOW), Parkhurst Road, Newport, Isle of Wight, PO30 5TG
Join our friendly Procurement and Supply Department and play a key role keeping wards and departments at Queen Alexandra Hospital and St Marys Hospital, Isle of Wight, stocked and ready to treat patients.
- Education to GCSE or equivalent, including Mathematics and English NVQ Level 3 or CIPS Foundation Level
- Training in moving and handling goods.
- Experience of working in a service industry; Ability to communicate in written and oral English; Ability to operate a personal computer with knowledge of word processing, spreadsheets, database, and presentation software; Ability to understand and work with financial, administrative and personnel processes and practices.
- Previous experience in supply chain, stock control, retail, hospitality or a hospital environment is desirable but not essential.
- Enthusiastic team player with a positive, customer focused attitude; Keyboard and basic IT skills; Good verbal communication and the ability to liaise effectively with colleagues and clinical teams; Ability to prioritise tasks and work to deadlines in a fast paced environment; Willingness to undertake light lifting and follow manual handling guidance.
- The skill to prioritise your workload whilst understanding that you will have to meet deadlines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.