Workshop Controller

BMW; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive retailer in Ipswich is seeking a Workshop Controller to oversee daily operations in the workshop. In this role, you will ensure that service and repair technicians meet their daily targets while assisting managers to deliver excellent customer service. The ideal candidate will possess motor industry experience and a UK driving license, with strong communication skills and the ability to work under pressure. Enjoy comprehensive benefits including 33 days of annual leave and flexible working options.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Cycle-to-work scheme

Dedicated family support

24/7 access to healthcare professionals

Paid volunteer day

Company share purchase plan

Referral financial rewards

Training and development opportunities

Life assurance

Qualifications

• Full UK Driving Licence is required.
• Experience in a main dealer environment.
• Able to work independently and as part of a team.

Responsibilities

• Responsible for the day to day running of the workshop.
• Ensure technicians achieve their daily targets.
• Assist service managers in providing the best customer service.

Skills

Motor Industry experience in a similar role

Ability to work under pressure

Good communication

Attention to detail

Teamwork

Job description

Group1 Ipswich is looking for a Workshop Controller.

Your role

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you’ll do day to day

• Responsible for the day to day running of the workshop
• Ensuring the service and repair technicians achieve their daily targets
• Assisting the service managers in ensuring the department provides the best possible service to the customers
• Achieves agreed profits and retention levels

Qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence
• Motor Industry experience in a similar role is essential
• Able to work independently and as part of a team
• Ability to work to timescales effectively
• Keen eye for detail, good communication and a passion for delivering great customer service
• Experience in a main dealer environment
• Strong industry knowledge
• Ability to work under pressure

Rewards

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.