Store Manager - Hornsea

Holland & Barrett; Remote; GBP 100,000 - 125,000; Full time

Job summary

A well-known UK high street retailer is seeking a Retail Store Manager to join their Hornsea team. The selected candidate will lead a small team, focusing on customer service excellence and operational efficiency. Responsibilities include recruiting new staff, managing store operations, and achieving sales targets. A strong leadership background and a passion for retail are essential. In addition, employees receive competitive hourly pay along with generous holiday entitlement and other perks.

Benefits

Up to £13.21 per hour

25 days holiday from day one

Very generous clothing allowance

Employee discount

Private Medical Insurance

Health cash-plan

Qualifications

• Experience in retail management with a focus on customer service.
• Ability to lead and motivate a team.
• Strong communication and organizational skills.

Responsibilities

• Lead the store team by example.
• Recruit and train new employees.
• Manage store stock and ensure effective replenishment.
• Set goals and drive KPIs.

Skills

Passionate about retail/customer service

Proven track record of leadership

Competent with computers

Open to change and challenge

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join ourHornsea team.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are recruiting for an enthusiastic and driven Retail Store Manager to lead our store colleagues. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.

Traditionally, our Store Managers are responsible for:-

• Leading by example
• Recruiting and training new employees
• Merchandising the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Completing rotas for your people
• Setting goals, achieving targets, and driving KPIs
• Striving for operational excellence

Key skills and behaviours that we look for: -

• Passionate about retail/customer service
• Proven track record of leadership
• Seeks positive outcomes
• Open to change and challenge
• Flexibility
• Strives for excellence and seeks to improve & innovative
• Competent with computers and willing to engage with technology
• Kind with morally sound values

What on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things: -

• Up to £13.21 per hour, 35 hours per week
• 25 days holiday from day one, rising to 30 days with service, plus bank holidays
• Very generous clothing allowance
• Employee discount for you and your family
• Private Medical Insurance
• Health cash‑plan
• Long service awards

Next steps

Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.