Customer Service Assistant jobs in United Kingdom

Join to apply for the Sales Executive role at Deepdesk.

Deepdesk, now part of AnywhereNow, is an Amersfoort innovator specializing in AI Agent Assist for contact centres. Our platform empowers customer service agents with real-time suggestions, conversation summarization, sentiment cues, and next-best actions, boosting efficiency, improving CX, and enhancing agent satisfaction.

Join a fast-growing AI SaaS scale-up, sell cutting-edge CX solutions, work with global enterprise clients, enjoy high earning potential, and thrive in a collaborative, ambitious team.

With AnywhereNow’s backing, we’re scaling globally and seeking an experienced Account Executive to help drive our growth in the UK.

• Growth AI Company: Join a fast-scaling SaaS business recently acquired by AnywhereNow, unlocking global reach and resource.
• Enterprise-Level Impact: Sell solutions that directly improve customer service experiences for thousands of agents worldwide.
• Cutting-Edge Technology: Work with industry-leading AI capabilities in real-time agent assistance, summarization, and sentiment analysis
• International Scope: Engage with customers across Europe and beyond, with opportunities to travel.
• Strong Earning Potential: Competitive base salary plus uncapped commission
• Collaborative Culture: Be part of a supportive, ambitious, and mission-driven team.

• Prospecting & Lead Generation: Identify, qualify, and engage prospects across targeted industries (finance, telecom, technology).
• Full-Cycle Sales: Manage the end-to-end process from discovery to contract signing: needs analysis, demos, proposals, negotiation, and closing.
• Client Relationship Management: Build trusted relationships with C-level leaders, CX heads, support managers, and IT stakeholders
• Product Evangelism: Clearly articulate and demonstrate Deepdesk’s AI solutions to technical and business audiences.
• Cross-Functional Collaboration: Partner with marketing, product, and implementation teams to align on messaging, onboarding, and account growth strategies
• Pipeline & Forecasting: Maintain CRM accuracy, track KPIs, and deliver reliable sales forecasts
• Market Feedback: Share insights from customers to help shape product development and go-to-market strategies.
• Strategic Selling: Skilled in mapping out decision-making units and influencing stakeholders.
• Communication Excellence: Engages audiences with tailored messaging and persuasive storytelling
• Customer-Centric Mindset: Focused on delivering measurable ROI and long-term partners
• Adaptability: Thrives in a dynamic, scaling business environment.
• Collaboration: Works effectively with internal and external teams to achieve shared goals
• Problem-Solving: Finds creative solutions to client challenges using data-driven insights.

• Experience: 3–5+ years in B2B SaaS sales (preferably in CX tech, AI, contact centre solutions, or automation).
• Track Record: Demonstrated success meeting or exceeding sales quotas, with experience closing €50K–€250K+ ARR deals
• Technical Understanding: Ability to explain AI and SaaS capabilities to both technical and non-technical stakeholders.
• Commercial Skills: Strong negotiation, presentation, and closing skills.
• Industry Knowledge: Familiarity with CRM systems and integrations in enterprise environments.
• Flexibility: Willingness to travel across Europe for client meetings and events.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development, Sales, and Information Technology
• Industries: IT Services and IT Consulting, Software Development, and Data Infrastructure and Analytics

New business opportunities are evaluated locally and globally; refer to your team for alignment.