Sales Consultant

Natuzzi Group; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury furniture brand in London seeks a passionate Brand Ambassador to enhance customer experiences and drive sales in their store. The ideal candidate will have a background in Interior Design, significant experience in retail sales, and excellent communication skills. A strong commitment to exceptional customer service is essential. This full-time position offers competitive remuneration and a bonus scheme.

Benefits

Very competitive salary

Sales oriented bonus scheme

Qualifications

• Minimum 3-5 years of experience in Retail Sales or Luxury Brands.
• Ability to promote sales tools and Interior Designing Tools.
• Outstanding negotiation skills and business-oriented mindset.

Responsibilities

• Achieve sales goals set by the Store Manager.
• Manage customer relationships to enhance repeat business.
• Provide after-sales support to customers.

Skills

Interior Design knowledge

Sales experience

Communication skills

Customer service

Education

Background in Interior Design education

Tools

MS Office

POS system

Job description

Overview

NATUZZI SEARCH FOR SALES CONSULTANT - Tottenham Court Road - London

About the company

With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftsmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries.

We take pride in fostering a work environment that\'s based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.

Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market.

About the role

For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role.

Job Location: Natuzzi Italia Store in Tottenham Court Road

Role summary

Our experienced Sales Consultants are trained retail professionals, acting as an ambassador of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude.

The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience.

Responsibilities

• Achieve store sales goals defined by the Store Manager; generate and manage quotations and sales while establishing professional relationships that result in increased sales and repeat business; support the development of our Trade and Designer business.
• Customer Experience: manage each visitor through brand sales ceremonies; welcome and understand the customer\'s needs to ensure a unique experience; communicate the brand values, qualities, and advantages of the product (storytelling, product story); use sales tools (material samples, digital tools, dedicated brochure, catalogue).
• Collect customer/prospect profiling data discreetly and informally; manage quotations and follow up with prospects; close the sales process and prepare the reason for a new customer visit.
• Collect profiling data of each visitor to feed customer analytics and CRM/retargeting strategy; ensure the store respects brand image through visual merchandising standards; provide after-sales support to customers; follow dress-code guidelines.

Qualifications / Skills

• Background in Interior Design education
• Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands
• Ability to use and promote sales tools to support sales (e.g., creation of renderings)
• Capacity to use Interior Designing Tools
• Experience with a POS system and proficiency with MS Office software
• General good standing. Outstanding negotiating and communication skills
• Ability to conduct the Selling Ceremony while keeping a strong focus on increasing conversion rate to transform visitors into buying clients
• Business oriented with ability to analyse sales results

Salary and benefits

• Very competitive salary and sales-oriented bonus scheme

How to apply

If the above requirements meet your interest, please apply here by attaching your updated resume/CV, and a short cover letter to tell us more about you. Please add information related to your Salary Package, as this information is required.

In case your skills match our needs, we will contact you for a first interview.

Discover more about our people culture at Natuzzi.

Important notes

Data Privacy Informative: We will keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete informative about the processing of personal data, please refer to our website (natuzzi.com).