Customer Experience Manager jobs in United Kingdom
Shift Manager: Lead Store Ops & Customer Experience
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Head of Customer Experience & Store Operations
Sainsbury's Supermarkets Ltd
Shift Manager: Lead Store Ops & Customer Experience
Job summary
A leading UK retailer is seeking an Argos Shift Manager in Portsmouth to oversee store operations and inspire teams. The role involves managing shifts, coaching colleagues for exceptional customer service, and driving sales success. Candidates should have proven experience in operational leadership and a strong commitment to delivering KPIs. The position offers a variety of benefits, including a discount card, holiday entitlement, and wellbeing support.
Benefits
Qualifications
- Experience of motivating others and driving sales.
- Demonstrated success in meeting KPIs.
- Ability to lead operations in the absence of management.
Responsibilities
- Manage shifts and inspire teams in Argos stores.
- Coach colleagues to deliver outstanding customer experiences.
- Drive sales and profitability while ensuring operations run smoothly.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.