Growth & Customer Experience Lead for Membership & Events

Leisure SK; Grantham; On-site; GBP 35,000; Full time

Job summary

A local leisure company is seeking a Business Development & Customer Experience Manager to drive income growth and enhance community engagement. Responsibilities include developing sales strategies, managing marketing campaigns, and planning events across multiple sites. The ideal candidate will have a strong sales background, excellent communication skills, and experience in the leisure or hospitality sector. The role offers a competitive salary based on experience, along with a bonus scheme.

Benefits

Bonus opportunities

Flexible working hours

Qualifications

• Proven track record in sales, marketing, or business development, preferably within leisure or hospitality.
• Strong organizational skills with experience in planning and delivering events.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and deliver innovative sales strategies to increase membership.
• Plan, deliver, and evaluate marketing campaigns across various channels.
• Lead the planning and delivery of events that support community engagement.

Skills

Sales skills

Organizational skills

Communication skills

Digital marketing skills

Budgeting skills

Creative problem-solving

Education

Degree in Business Administration/ Marketing/ Communications

Tools

Microsoft Office Suite

CRM software

Job description

A local leisure company is seeking a Business Development & Customer Experience Manager to drive income growth and enhance community engagement. Responsibilities include developing sales strategies, managing marketing campaigns, and planning events across multiple sites. The ideal candidate will have a strong sales background, excellent communication skills, and experience in the leisure or hospitality sector. The role offers a competitive salary based on experience, along with a bonus scheme.