Shift Manager: Lead Store Ops & Customer Experience

Sainsbury's Supermarkets Ltd; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK retailer is seeking an Argos Shift Manager in Portsmouth to oversee store operations and inspire teams. The role involves managing shifts, coaching colleagues for exceptional customer service, and driving sales success. Candidates should have proven experience in operational leadership and a strong commitment to delivering KPIs. The position offers a variety of benefits, including a discount card, holiday entitlement, and wellbeing support.

Benefits

Employee discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Wellbeing support

Cycle to Work scheme

Special offers on various services

Qualifications

• Experience of motivating others and driving sales.
• Demonstrated success in meeting KPIs.
• Ability to lead operations in the absence of management.

Responsibilities

• Manage shifts and inspire teams in Argos stores.
• Coach colleagues to deliver outstanding customer experiences.
• Drive sales and profitability while ensuring operations run smoothly.

Skills

Operational leadership skills

Customer service excellence

Team motivation

Commercial awareness

Job description

A leading UK retailer is seeking an Argos Shift Manager in Portsmouth to oversee store operations and inspire teams. The role involves managing shifts, coaching colleagues for exceptional customer service, and driving sales success. Candidates should have proven experience in operational leadership and a strong commitment to delivering KPIs. The position offers a variety of benefits, including a discount card, holiday entitlement, and wellbeing support.