Assistant Manager (Fixed-Term) — Lead Customer Experience

Center Parcs group; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

A hospitality company in the UK is hiring an Assistant Manager on a fixed-term contract until September 2026. The role involves leading and coaching a team to achieve financial targets while ensuring guest satisfaction. Candidates must have supervisory experience and strong communication skills. The position offers various benefits including an employee bonus scheme, pension, and career development opportunities. A flexible working schedule with 160 hours over four weeks is expected, including public holidays.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Discounted Center Parcs breaks

20% discount in restaurants and retail outlets

Employee Assistance Program

Qualifications

• Previous supervisory experience at a similar level is essential.
• Experience in a large high-volume organization is desirable.
• Knowledge of financial targets and controls is beneficial.

Responsibilities

• Provide coaching and guidance to the team to ensure guest satisfaction.
• Support back-of-house operations and work in various units with different service styles.

Skills

Ability to lead a team in a busy, fast-paced environment

Good level of computer literacy and analytical skills

Excellent communication skills

Excellent organizational skills under pressure

Job description

A hospitality company in the UK is hiring an Assistant Manager on a fixed-term contract until September 2026. The role involves leading and coaching a team to achieve financial targets while ensuring guest satisfaction. Candidates must have supervisory experience and strong communication skills. The position offers various benefits including an employee bonus scheme, pension, and career development opportunities. A flexible working schedule with 160 hours over four weeks is expected, including public holidays.