Customer Care Advisor jobs in United Kingdom

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®. Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit www.astronomer.io.

We are looking for a motivated Commercial Account Executive to join our growing sales team. In this role, you’ll focus on driving new business within the commercial segment, opening new doors, creating opportunities, and managing the full sales cycle from prospecting to close. You’ll thrive in a fast-paced, collaborative environment where wins are celebrated, teammates share insights, and every deal contributes directly to our growth. You’ll play an essential role in expanding our customer base and helping shape the future of data.

This role includes occasional travel to meet with customers and teammates.

• Drive growth together: Own the full sales cycle from outreach to close while building strong relationships across your book of business.
• Prospect strategically: Identify, qualify, and engage new customers through outbound and inbound channels, focusing on scalable opportunities within the commercial segment.
• Position solutions: Deliver engaging demonstrations and craft tailored proposals that highlight Astro’s value and impact on customer outcomes.
• Collaborate cross-functionally: Partner with marketing, sales engineering, and product teams to ensure a seamless customer experience and long-term success.
• Stay informed: Keep current on data trends and the competitive landscape to position Astro as the leading choice for modern data orchestration.

• Experience of carrying a quota at a SaaS company in the data platform, or cloud-based solution environments.
• A proven track record of meeting or exceeding sales quotas in high-growth environments.
• Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders.
• Self-starter attitude with a high level of drive and accountability, able to build and drive your pipeline and expand our footprint in customers.
• Proficiency in CRM tools (e.g., Salesforce) and sales enablement platforms.

• Experience selling to data teams, developers, or technical users
• Familiarity with data orchestration, analytics, or Airflow-related technologies
• Prior success in a startup or fast-growth environment

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At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.