eCommerce Account Executive

Henkel Corporation; Hemel Hempstead; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global manufacturer in Hemel Hempstead is seeking an eCommerce Account Executive to support strategic channel planning. Responsibilities include leading customer plans and performance reporting, along with developing digital strategies. The ideal candidate has experience in eCommerce marketplaces like Amazon and possesses strong communication skills. This role offers a hybrid work model and numerous benefits including flexible working hours and a competitive pension plan.

Benefits

Flexible work scheme

Diverse growth opportunities

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Performance bonus

Competitive Pension & Life Assurance

Annual leave: 27 days plus 8 bank holidays

Celebration vouchers

Responsibilities

• Support the Senior eCommerce Manager in strategic channel planning.
• Lead execution of the customer plans for marketplace suppliers.
• Deliver performance metric reporting and insights.
• Support eAssortment strategy development.

Skills

Experience of working with Amazon and eCommerce marketplaces

Understanding of the online customer journey

Prior experience with supporting agencies

Entrepreneurial spirit

Good communication skills

Strong prioritisation and multi-tasking skills

Job description

Henkel • Hemel Hempstead, England, United Kingdom

eCommerce Account Executive

Join us as an eCommerce Account Executive and get the opportunity to become a game changer in our team, working alongside professionals from diverse backgrounds to achieve common goals and drive organisational success. Below is why you can make an impact.

Responsibilities

• Support the Senior eCommerce Manager in developing and delivering the strategic channel and customer plans.
• Lead the development and execution of the customer plans for 3rd party marketplace suppliers.
• Lead the internal and external availability and in‑stock metrics and perfect inbound.
• Deliver strong forecast accuracy for both demand planning and commercial updates.
• Responsible for the weekly performance metric reporting with full ownership for the insights and required actions.
• Support the development and implementation of a winning e‑Assortment strategy.
• Lead the PDP, content, merchandising and range assortment to achieve digital shelf excellence in pure player customers.
• Support the eCommerce media strategy development and activation of the plan with all relevant stakeholders and agencies.
• Strong cross‑functional alignment with the internal Digital, Commercial Excellence, Shopper, Brand and Controlling teams.
• Build excellent working relationships with key customer and agency contacts.
• Investigate new channel and new customer development opportunities to expand branded presence in eComm pure players.

Qualifications

• Experience of working with Amazon, Amazon Vendor Central and eCommerce marketplaces.
• Understanding of the online customer journey and digital shelf reporting.
• Prior experience working with eCommerce supporting agencies.
• Must bring an entrepreneurial spirit with motivation and drive to be a self‑starter.
• Good communication and interpersonal skills, with the ability to work across functions within the business to gain support for the pureplay accounts.
• Strong prioritisation and multi‑tasking skills.

Benefits

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year.
• Diverse national and international growth opportunities.
• Global wellbeing standards with health and preventive care programs.
• Gender‑neutral parental leave for a minimum of 8 weeks.
• Employee Share Plan with voluntary investment and Henkel matching shares.
• Performance bonus / incentives.
• Competitive Pension & Life Assurance – company contributes up to 10% of basic salary.
• Annual leave: 27 days plus 8 bank holidays.
• Celebration vouchers.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is our power. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Industry: Chemical Manufacturing and Manufacturing