Used Car Sales Manager

Stratstone Limited; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

An automotive retail company based in Reading seeks an experienced Sales Manager to lead their Used Car Sales Team at Jaguar Land Rover. This role involves motivating the sales team, ensuring compliance with standards, and delivering exceptional customer service. The ideal candidate will have strong leadership and sales skills, with a passion for providing outstanding experiences for customers. A competitive salary, company car, and benefits are included.

Benefits

Competitive salary with bonus

Company car

Pension

Health care

33 days holiday

Company discounts

Qualifications

• Impressive sales background in the automotive industry.
• Able to motivate a team to exceed targets.
• Committed to fair treatment of customers.

Responsibilities

• Lead and motivate the Sales Team to achieve targets.
• Ensure high-level customer service and compliance.
• Manage dealership presentation and stock.

Skills

Inspirational leadership skills

Exceptional communication and negotiation skills

Passion for customer service

Flexibility in approach

Job description

Competitive salary with bonus, company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

We are looking for an experienced Sales Manager who is ready to take the next step in their career. You will have the opportunity to lead a busy and successful Sales Team at Jaguar Land Rover, Reading. If you are determined, motivated and thrive in high‑pressure environments whilst enjoying the journey, this is the role for you.

As a Used Car Sales Manager, you will have the support of the Head of Business to develop, encourage, inspire, and enhance the team's current sales and success by providing the Used Car Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for unparalleled success.

Responsibilities

• You will be the driving force behind your Sales Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved
• Ensuring your sales team delivery and maintain a high level of customer service and achieving top CSI scores for your dealership
• Responsible for the implementation of compliance in regards to maintaining manufacturer standards and obligations to the customer, ensuring trust and integrity in all that we do
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations
• You will ensure the dealership is well presented, making sure the site’s stock is well managed, leaving a lasting impression on all who visit

Qualifications & Skills

• Inspirational leadership skills, able to motivate a team to work collaboratively and exceed targets, maximising profitability and achieving the highest standards
• Able to showcase an impressive sales background in the automotive industry, backed by exceptional communication and negotiation skills that continually drive success
• Genuinely passionate for providing exceptional levels of customer service, leaving lasting smiles on our customers’ faces!
• Flexible in your approach, working collaboratively with our Telesales and Retention Team, who support with the enquiry management of your dealership
• Committed to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to work successfully in a regulated environment

About Lithia UK

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Diversity Statement

Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.

Job Details

Senior Level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Management • Industries: Automotive