Customer Care Advisor jobs in United Kingdom

Join ADAMA – A Global Leader in Crop Protection shaping the future of agriculture

With nearly 10,000 employees and $5 billion in annual sales across more than 100 countries, ADAMA is one of the world’s top crop protection companies and part of the Syngenta Group. Our mission is to create simplicity in agriculture – helping farmers grow. We are proud to foster a diverse and inclusive workplace and welcome candidates from all backgrounds.

As Sales Manager for ADAMA UK, you will own the country’s commercial performance — driving sustainable revenue growth, profitability, and market impact. Reporting directly to the Head of Commercial Unit, you will lead our commercial sales teams to deliver best-in‑class customer engagement and business results.

This is a high‑impact leadership role where you’ll shape and execute commercial excellence plans, lead the Go‑To‑Market strategy, and inspire a winning, customer‑focused sales culture.

This role required an office presence in Berkshire twice per week.

• Lead Commercial Growth: Deliver top‑line and bottom‑line results, managing the full country P&L and driving the UK business to meet and exceed sales, profit, and cash‑flow targets.
• Strategic Execution: Develop and implement annual and five‑year commercial plans aligned with regional strategy and market opportunities.
• Market Leadership: Execute innovative sales and marketing strategies to strengthen ADAMA’s market position and drive long‑term value creation.
• Customer Excellence: Build and nurture lasting client partnerships, ensuring customer needs are met with tailored, differentiated solutions.
• Team Development: Inspire, coach, and develop a high‑performing commercial team through effective performance management and incentive programs.
• Operational Efficiency: Collaborate across supply chain, finance, and regulatory functions to optimize inventory, forecasting, and compliance.
• Financial Stewardship: Oversee working capital, demand planning, and trade receivables management to ensure operational integrity.
• Cross‑Functional Collaboration: Partner with product development, regulatory, and regional teams to connect commercial strategy with product innovation and compliance.

• Consistent achievement of sales and profitability targets
• Enhanced customer satisfaction and loyalty
• A motivated, capable, and engaged commercial team
• Effective execution of the Workplan and five‑year strategy
• Strong collaboration across regional and functional teams

You’re a commercially astute leader who thrives in a dynamic, performance‑driven environment. You understand the agricultural market and are passionate about helping farmers succeed. You combine strategic thinking with hands‑on leadership, balancing long‑term growth with operational excellence.

• Bachelor’s degree in Business Administration, Agronomy, Science, or related field (MBA/Master’s degree preferred)
• 10+ years’ experience in the agricultural chemical industry, including senior leadership roles in sales and marketing or country management
• Proven success in managing P&L and delivering profitable growth
• Deep understanding of the agrochemical market, customer dynamics, and competitive landscape
• Strong influencing, communication, and relationship‑building skills
• Fluent in English; additional European languages a plus
• Willingness to travel up to 50% domestically and 15% internationally

Mid‑Senior level

Full‑time

Agricultural Chemical Manufacturing