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A company in the claims management sector in Bolton is seeking a Claims Case Manager to handle case management, customer interactions, and ensure compliance. Ideal candidates will have relevant claims experience and strong customer service skills. This position offers opportunities for professional development and a positive work environment.
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.
As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes.
🚀 Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.
🤝 Customer Interactions: Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).
🌐 Third-Party Wizardry: Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time.
🎨 Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.
📜 Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer.
🌟 Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.
🤝 Team Player: Positive vibes, great teamwork, and a culture that feels like home.
How We Measure Success:
📊 SLA Performance: You’ll ace it.
☎️ Phone Audit: Your phone skills? A+
📈 Lifecycle Metrics: You’ll own them.
🕵️♂️ Audit: No breaches here.
🌟 PDR Forms: Completed and shining.
🚀 Team Performance: You’re the MVP.
Requirements:
📜 Relevant Claims Experience
🎭 Good Customer Service Skills
⏰ Time Management Wizardry
🤝 Interpersonal Charm
Ready to make an impact? Apply now and let’s create something extraordinary together! 🚀🌟
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.