Household Claims Specialist: Escape of Water

Automobile Association; Tunbridge Wells; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance provider in Tunbridge Wells is seeking a Household Claims Handler to oversee a portfolio of claims, with a strong focus on customer service. Ideal candidates will have at least 2 years of experience in handling property claims, excellent communication skills, and keen attention to detail. This role involves managing claims from start to finish while providing reassurance and support to customers. The position offers a full-time permanent contract with various employee benefits, including a comprehensive wellness program.

Benefits

25 days annual leave + bank holidays

Worksave pension scheme with up to 7% employer contribution

Free AA breakdown membership

Employee discount scheme

Life assurance funded by the company

Qualifications

• Solid experience in handling household property claims ideally 2+ years.
• Familiarity with both buildings and contents claims is a plus.

Responsibilities

• Manage a portfolio of household insurance claims.
• Ensure claims are settled promptly and fairly.
• Liaise with suppliers involved in the claims process.
• Record claim details accurately and advise customers.

Skills

Strong written and verbal communication skills

Attention to detail

Time management

Job description

A leading insurance provider in Tunbridge Wells is seeking a Household Claims Handler to oversee a portfolio of claims, with a strong focus on customer service. Ideal candidates will have at least 2 years of experience in handling property claims, excellent communication skills, and keen attention to detail. This role involves managing claims from start to finish while providing reassurance and support to customers. The position offers a full-time permanent contract with various employee benefits, including a comprehensive wellness program.