Claims Handler [Assumed Reinsurance]

Compre Group; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading global reinsurance specialty company in London is seeking a Claims Handler to manage an international assumed reinsurance portfolio, focusing on property claims. This full-time role offers unique opportunities for technical growth in claims handling, emphasizing negotiation and complaint resolution skills as part of a supportive team environment.

Benefits

Competitive salary & annual bonus

Health & wellbeing subsidy (£20 per month)

Generous pension

Private healthcare from BUPA

Life assurance

Income protection

25 days annual leave

Cycle to work scheme

Season ticket loan (interest-free)

Electric vehicle scheme

Employee Assistance Programme (EAP)

Learning/study support and reimbursement

Employee socials and recognition programme

Qualifications

• Good level of claims handling technical experience and knowledge.
• Understanding of reinsurance claims and processes.
• Effective verbal and written communication skills.

Responsibilities

• Proactively handle allocated claims to a high standard.
• Negotiate with counterparties for best results.
• Identify and report new trends in claims portfolio.

Skills

Claims handling

Negotiation skills

Communication skills

Complaint resolution

Tools

MS Excel

MS Word

Job description

Claims Handler [Assumed Reinsurance]

Department: Claims

Employment Type: Permanent - Full Time

Location: UK (London)

Description

Claims Handler [Assumed Reinsurance]

London

Hybrid, two days in office

Permanent / full-time

We are a fast-growing global reinsurance speciality company servicing the insurance markets of Lloyd’s, Europe and North America.

Our Senior Claims Manager is looking for a new Claims Handler to manage an international assumed reinsurance portfolio with mainly property claims.

As part of our European claims department, this unique development opportunity would suit someone with basic insurance claims handling experience looking gain more technical knowledge and experience with third parties. You’ll be part of an amazing team at the heart of the business and will acquire a unique set of skills.

Responsibilities

• proactively handle allocated claims to a high standard
• negotiate with counterparties to achieve the best results for Compre managed portfolios.
• identify and report new trends or changes in the behaviour of a claims portfolio.
• Help with complaint cases within the regulatory guidelines.
• work with TPAs to provide assistance with referrals and cases over their authority limits.
• manage external service providers, ensuring they are acting in our best interests
• identify and deliver opportunities for claims savings, both on an individual claims and strategic basis.
• identify and execute commutation and buy back opportunities, including the negotiation of deals with counterparties.
• provide technical assistance for the due diligence process for new acquisitions, including the assessment of claims related risks and opportunities, reporting findings within the agreed format and required deadlines.
• gain a good understanding of new accounts upon acquisition, delivering against opportunities identified in due diligence.

Candidate requirements

• Right to work in this location
• Good level of claims handling technical experience and knowledge, providing consistently high-quality claims handling.
• Understanding of reinsurance claims, reinsurance processes and required interaction with external partners would be desirable
• Knowledge of key terms and conditions in contracts / policies and general knowledge of key legal positions in relevant jurisdictions.
• Good negotiation skills, with experience in negotiating issues with counterparties resulting in successful settlements.
• Effective verbal and written communication skills.
• Ability to develop good working relationships with both internal and external stakeholders.
• Complaint resolution skills
• Good level of computer skills using MS Excel and Word as well as other systems
• Contributing positively to our culture and values.

Benefits

Compre is a global speciality reinsurance company that offers capital and liability solutions to its clients, providing them with the certainty they need on their portfolios. We are known for being trusted partners to the market and for having a team of experts who collaborate and maintain discipline in underwriting, ensuring a differentiated client experience.

As an ambitious business, we are focused on building depth, breadth, and diversity in the talent across our business to be future-ready. Our clients' needs evolve as the market changes, which is why we continuously invest in areas such as data and technology. This way, we can serve current and future clients' needs with scalable and new technology, delivered by our growing agile Data and Technology team.

• Our values are what make us stand out. We value each other, empower and hold ourselves accountable, are authentic, collaborative and inclusive, and continuously strive for progress and innovation.

Why join us?

At Compre, we offer a range of benefits and team engagement events and provide a supportive environment for learning and growth. We are intent upon building a great business, and over the last few years, we have expanded our markets across Europe, Lloyd's, and North America. Our team is based in Bermuda, Finland, Germany, Malta, UK and the US.

To keep our globally dispersed team connected, we have various employee resource groups, including Wellbeing, DEI, COMMS and Engagement.

We invest in our people and offer learning and development opportunities for leaders and employees to build confidence and grow their skill sets. We value teamwork, authenticity, and innovation, and provide a space for these behaviours to bloom at Compre.

Make an impact in a collaborative environment with some of the best talent in the industry, while enjoying:

· competitive salary & annual bonus

· a health & wellbeing subsidy (£20 per month) (from Day 1)

· a generous pension (eligible after probationary period)

· private healthcare from BUPA and a Healthcare Cash Plan from Medicash (from Day 1)

· life assurance (from Day 1)

· income protection (from Day 1)

· 25 days annual leave (from Day 1)

· cycle to work scheme (from Day 1)

· season ticket loan (interest free) (eligible after probationary period)

· electric vehicle scheme (eligible after probationary period)

· EAP (Employee Assistance Programme) (from Day 1)

· learning/study support and reimbursement for professional memberships

· hybrid working

· employee socials and recognition programme