Sales Support jobs in United Kingdom
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Customer Service Coordinator – Flooring Orders & Support
Job summary
A leading construction materials manufacturer in the UK is seeking a Customer Service Coordinator for its Hoveringham site. The successful candidate will be responsible for processing customer orders, liaising effectively with clients, and providing after-sales support. Ideal applicants will possess strong negotiation and communication skills, alongside attention to detail and proficiency in Microsoft Office. This role offers a competitive salary, benefits package, and potential for personal development within the company.
Benefits
Qualifications
- Previous experience in customer service is preferred.
- Ability to handle customer enquiries professionally.
- Capable of managing multiple tasks effectively.
Responsibilities
- Process customer orders efficiently within lead times.
- Liaise with customers to ensure complete order data.
- Provide after sales support for delivery enquiries.
- Assist in negotiation of order expectations.
- Contribute to improvements in business processes.
- Record relevant KPIs for performance tracking.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.