Hybrid Client-Focused Commercial Support Specialist

Semikron Danfoss; Uxbridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in Uxbridge is seeking a Commercial Support Specialist to enhance customer interactions and operational excellence. The candidate will support customers and commercial teams, manage order processes, and maintain data accuracy. Ideal candidates have customer service experience, strong communication skills, attention to detail, and familiarity with Microsoft Office and systems like Salesforce. The role offers hybrid working conditions and various benefits including annual bonuses and personal insurance.

Benefits

Annual bonus

Paid vacation

Pension plans

Personal insurance

Qualifications

• Experience from a customer-focused role, ideally in customer service or commercial support.
• Solid Microsoft Office skills and motivation to learn using other systems.
• Excellent communication skills with a customer-first mindset.

Responsibilities

• Support customers with timely responses to queries and orders.
• Manage order processing and documentation.
• Collaborate with departments to quickly resolve issues.

Skills

Customer service experience

Microsoft Office proficiency

Excellent communication skills

Attention to detail

Team spirit

Problem-solving ability

Tools

Salesforce

SAP

AI tools

Job description

A leading technology company in Uxbridge is seeking a Commercial Support Specialist to enhance customer interactions and operational excellence. The candidate will support customers and commercial teams, manage order processes, and maintain data accuracy. Ideal candidates have customer service experience, strong communication skills, attention to detail, and familiarity with Microsoft Office and systems like Salesforce. The role offers hybrid working conditions and various benefits including annual bonuses and personal insurance.