Head Of Customer Service jobs in United Kingdom
Manufacturing Customer Service Team Leader | Hybrid
In Cork
Customer Service Team Leader
In Cork
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Manufacturing Customer Service Team Leader | Hybrid
Job summary
A reputable organisation in the manufacturing sector is seeking a CS Team Leader to oversee and manage a customer service team in Sheffield. This role emphasizes delivering outstanding customer service while ensuring high performance and engagement within the team. The position offers a competitive salary between £31,000 and £33,000 per annum, along with opportunities for career development in a supportive environment. Hybrid working and a great benefits package are included.
Benefits
Qualifications
- Experience in leading customer service teams.
- Strong focus on performance metrics and improvement.
- Ability to resolve complex customer issues effectively.
Responsibilities
- Lead and manage the customer service team.
- Monitor and evaluate customer service operations.
- Prepare and analyse reports to track performance.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.