Head Of Customer Service jobs in United Kingdom
Senior Head of Customer Service — Contract to Dec 2026
Tilia Homes Ltd
Head of Customer Service
Global Fire & Security
Head of Customer Service & Experience
Global Fire & Security
Head of Customer Services - to December 2026
Tilia Homes Ltd
Sports Betting Retail Customer Service Lead
Northampton Business Directory
Discover more opportunities than anywhere else. Find more jobs nowSports Betting Retail Customer Service Lead
Northampton Business Directory
Customer Service Team Leader
William Hill PLC
Head of Customer Care - Regional Service Leader
Holland & Barrett
Connect with headhunters to apply for similar jobsHead of Service & Retention - Transform Customer Outcomes
RAC
Customer‑Focused Service Advisor | Growth & Benefits
Swansway Garages Limited
Customer‑Focused Service Advisor | Growth & Benefits
Swansway Garages Limited
Field Performance Manager
GFL Environmental Inc.
Customer Services Director
Bupa Insurance Limited
Senior Fleet Stores Officer — Parts & Inventory Lead
Lancashire County Council
Stock & Systems Lead: Inventory, KPIs & Process Improvement
GXO Logistics, Inc.
Sales Office Supervisor: Lead, Optimise Sales & Inventory
Equipuk
Customer Service Centre Leader: Drive Excellence & Growth
Britvic plc
Customer Service Leader & Operations Optimizer
Toyworldmag
Rail Station Customer Service Lead (Malton)
Transpennine Trains Limited
Online Retail Manager: Lead Customer Service & Growth
Morrisons
Shop Floor Customer Service Team Leader
William Hill PLC
Senior Head of Customer Service — Contract to Dec 2026
Job summary
A leading UK housebuilder is looking for a Head of Customer Services to join their Northern regional office until December 2026. The role involves overseeing customer service delivery, managing defect processes, and ensuring compliance with health and safety regulations. The ideal candidate should have a strong background in construction, proven team leadership, and exceptional communication skills. This position offers an opportunity to contribute to a customer-focused team committed to delivering high-quality homes across the UK.
Benefits
Qualifications
- Experience in construction defect procedures is required.
- Ability to manage expectations and communicate effectively with customers.
- Strong organization skills to track and report defects.
Responsibilities
- Manage the Department for customer service delivery in the region.
- Work with construction teams to ensure quality handover.
- Assess and manage process regarding defects with subcontractors.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.