Parts Supervisor | Automotive Parts & Customer Service Lead

Cooks Motor Group; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive group in Maidstone is seeking a Parts Supervisor to oversee the parts department operations. You will ensure exceptional customer service, manage stock checking and reporting, and maintain the overall efficiency of operations. Ideal candidates will possess excellent communication and organizational skills along with a strong ability to prioritize tasks. A valid UK driving license is required. Join us to contribute towards exceptional customer experiences and broaden your automotive knowledge.

Benefits

24/7 access to healthcare professionals

Car purchasing and lease schemes

Colleague discounts

Enhanced holiday allowance

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Referral payments

Family friendly policies

Training and development options

Qualifications

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficient in IT, with experience of using web-based systems, email, and Microsoft Office.

Responsibilities

• Maintain the surcharge ledger and manage parts sent to manufacture.
• Report stock damage or losses to the aftersales manager.
• Ensure all parts are checked against delivery notes.

Skills

Customer service skills

Communication skills

Time management skills

IT proficiency

Deadline management

Job description

A leading automotive group in Maidstone is seeking a Parts Supervisor to oversee the parts department operations. You will ensure exceptional customer service, manage stock checking and reporting, and maintain the overall efficiency of operations. Ideal candidates will possess excellent communication and organizational skills along with a strong ability to prioritize tasks. A valid UK driving license is required. Join us to contribute towards exceptional customer experiences and broaden your automotive knowledge.