Head Of Customer Service jobs in United Kingdom
Multilingual Customer Service Manager - Lead & Elevate Team
Autosmart International
Lead Convenience Store Operations & Customer Service
Sainsbury's Supermarkets Ltd
Director of Client Services — Growth Leader (Hybrid)
Ear To The Ground Limited
Senior Social Media Client Services Lead — Hybrid
Wearecoolr
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Volkerrail Group
EMEA BFSI Strategy & Performance Manager
Concentrix
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The Compleat Food Group Limited
Operations Analyst: 24/7 IT Support with Rotating Shifts & Growth
Service Express, Inc.
Facilities & Client Services Coordinator
Shepherd and Wedderburn LLP
Service Administrator - Customer Care & Records Coordinator
Adams-Morey Limited
Hotel Maintenance Stock Controller - Inventory Lead
Imperial London Hotels Limited
Remote UK Sales Enablement & Performance Manager
Methodfi
Stock & Inventory Lead - Warehouse (Bristol)
Dubizzle Limited
Junior Live OTT Operations Analyst
Warner Bros Games
Operations Analyst Tier 3 – Hybrid, 12-Month Contract
Lily Lifestyle
Multilingual Customer Service Manager - Lead & Elevate Team
Job summary
A British manufacturer is seeking a Customer Service Manager in Shenstone to lead a dynamic customer service team. The ideal candidate will possess native-level fluency in French and German, along with strong leadership and project management skills. Offering a competitive salary up to £40,000, this role involves shaping customer service strategy and enhancing team performance. Enjoy generous leave, health care, and a supportive work culture. This position is perfect for bilingual leaders passionate about customer satisfaction.
Benefits
Qualifications
- Native-level fluency in French (C1-C2) and German (B2-C2).
- Passion for customer service and meeting SLAs.
- Innovative and motivational leadership style.
Responsibilities
- Shape and lead customer service strategy and vision.
- Motivate and inspire a team to deliver excellent service.
- Implement processes and drive change to enhance customer experience.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.