Customer-Facing Service Advisor — Growth & Progression

Vertu Motors plc; East Midlands; On-site; GBP 32,000 - 37,000; Full time

Job summary

A leading Motor Retailer in the UK is seeking a Service Advisor to join their team at Vertu SKODA Derby. The ideal candidate will have prior customer service experience and strong communication skills, enhancing customer satisfaction and relationships. This role offers competitive pay, ongoing training, and benefits like 25 days of holiday and a pension plan. If you're ready for a rewarding opportunity in a fast-paced environment, apply today!

Benefits

25 days holiday plus bank holidays

Online rewards platform

Preferential service rates

Colleague purchase scheme

Pension plan

Enhanced maternity & paternity leave

Qualifications

• Previous customer-facing service experience is essential.
• Strong customer focus and ability to maintain relationships.
• Confidence working in a fast-paced environment.

Responsibilities

• Set customer expectations and keep them updated throughout the service process.
• Upsell additional products where appropriate.
• Follow up with customers to ensure satisfaction.

Skills

Customer service experience

Excellent communication skills

Confidence in a fast-paced environment

Job description

A leading Motor Retailer in the UK is seeking a Service Advisor to join their team at Vertu SKODA Derby. The ideal candidate will have prior customer service experience and strong communication skills, enhancing customer satisfaction and relationships. This role offers competitive pay, ongoing training, and benefits like 25 days of holiday and a pension plan. If you're ready for a rewarding opportunity in a fast-paced environment, apply today!