Customer Service jobs in United Kingdom

Colliers (NASDAQ, TSX: CIGI) is a leading global diversified professional services and investment management company, specializing in commercial real estate services, engineering consultancy and investment management. With operations in 70 countries, our 23,000 enterprising professionals provide exceptional service and expert advice to clients. For nearly 30 years, our experienced leadership – with substantial inside ownership – has consistently delivered approximately 20% compound annual investment returns for shareholders. With annual revenues exceeding $5.5 billion and $108 billion of assets under management, Colliers maximizes the potential of property, infrastructure and real assets to accelerate the success of our clients, investors and people.

• Leads a team of talented individuals to deliver Project Management services For Key accounts.


• Builds and cultivates strong relationships with key stakeholders in the client organization, both regionally and globally.


• Responsible for achieving financial targets for the account, including revenue, expenses, and debtors' targets, on a regional scale.


• Proactively manages new scope and identifies cross-selling opportunities to drive additional revenue across regions.


• Ensures adherence to contract requirements and achieves key performance indicators and service levels.


• Actively manages the professional development of their team, fostering a culture of continuous learning and growth.


• Develops and manages regional initiatives and programs for the account, including savings targets, benchmarking, and best practices.


• Ensures consistency in reporting, standard operating procedures, systems, and HR practices.


• Conducts Quarterly Business Reviews in the region.


• Demonstrates exemplary executive presence, strategic mindset, financial acumen, and transformational leadership on a global scale.


• Manages the account budget, identifies opportunities for generating additional revenue, and mitigates risk for the firm, considering global implications.


• Collaborates with clients globally and provides exceptional client service delivery.


• Demonstrates a deep understanding of key business drivers and aligns the team’s priorities with deliverables to drive regional growth and expansion.

• B.E/B.Tech (Civil/Architecture)


• 20+ years of proven expertise in delivering high-quality Corporate Fitout Projects


• Strong verbal and written communication skills


• Effective leadership with the ability to motivate and manage teams


• Skilled in front-end client engagement and relationship building
  
• Highly passionate and driven professional


• Committed, with the right attitude and a solution-oriented mindset