Contract Specialist

LGBT Great; City of Edinburgh; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global risk assessment firm is seeking a Contract Specialist in Edinburgh. This role involves managing the contract process for renewals and new business, drafting and ensuring compliance with organizational standards. Ideal candidates will have a strong background in contract-related roles, excellent communication skills, and proficiency in tools like Salesforce CRM. Join a diverse team where attention to detail and collaboration are key drivers for success.

Qualifications

• Minimum 3 years contract-related experience in a relevant field.
• Experience in finance, legal, or sales support roles is preferred.
• Fluency in English, with other European languages being advantageous.

Responsibilities

• Manage end-to-end contract process for renewals and new business.
• Draft Tier 1 sales contracts independently.
• Maintain accurate client data in CRM systems.
• Lead collaboration with Finance and Legal on contracts.
• Resolve client queries in a timely manner.

Skills

Contract-related experience

Organizational skills

Detail-oriented

Teamwork orientation

Customer service orientation

Excellent communication skills

Judgment in problem-solving

Proficiency in Microsoft Office

Experience with Salesforce CRM

Fluency in English

Education

Undergraduate degree in finance or business

Tools

Salesforce CRM

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Minimum 3 years contract-related experience, preferably in a procurement, finance, legal or sales support role
• Highly organised, with the ability to multitask and prioritise in a fast-paced, deadline-driven environment
• Extremely detail-oriented and meticulous
• Strong teamwork and customer service orientation.
• Highly responsive and proactive in issue identification, communication, and managing expectations.
• Highly motivated and results driven.
• Excellent verbal and written communication and interpersonal skills; ability to build relationships.
• Demonstrates good judgment in problem-solving and issue escalation.
• Highly proficient in Microsoft Word, Outlook, Excel and PowerPoint.
• Experience working with Salesforce CRM and/or Apttus is strongly desired.
• Fluency in English (spoken & written) is essential. For EMEA-based positions, other European languages would be advantageous.

Education

• Undergraduate/first-level degree (e.g., bachelor’s degree) in finance, business administration, information systems, management, or other relevant area

Responsibilities

• Manage the end-to-end contract process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract strategy, drafting, and execution processes.
• Participate in regular pipeline review sessions with sales team to advise on optimal commercial approach, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature.
• Analyse account information, license parameters, and contract terms with extreme attention to detail in order to support the sales team with proposals for pricing, cross‑selling, and/or renewals.
• Independently draft all Tier 1 (<$500K or $250K for software) sales contracts in accordance with internal policies and best practices while crafting win/win solutions that meet the needs of both the business and the client.
• Exercise judgment throughout the contract drafting & negotiation process to resolve issues and ensure compliance with Sarbanes‑Oxley controls.
• Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details.
• Ensure consistency and accuracy for all stages of the sales cycle.
• Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices.
• Ensure all information required for order submission is documented and accurate.
• Facilitate any subsequent changes or adjustments requested by Sales or Client and use discretion in determining course of action.
• Lead collaboration with Finance, Legal, Billing plus other stakeholders to review and align on complex contracts as needed.
• Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction.

About the team

As part of the global Operations & Strategy team, Contract Specialists (CS) work with a dedicated sales team and contribute to business development objectives by managing the contracting process from start to finish. The CS is responsible for drafting & tailoring each contract, ensuring that the terms and license parameters meet the needs of the client and sales team while also complying with organisational standards and protocol. This role works closely with many internal stakeholders including Sales, Legal, Finance, and Administration. Successful CSs are detail‑oriented and self‑motivated, have excellent communication skills, and demonstrate exceptional multitasking ability under tight deadlines. Candidates must have strong organisational skills and be both process‑ and results‑oriented.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.