Fitness Club Duty Manager — Lead Member Experience & Sales

Nuffield Health Brentwood; Ilford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness organization in Ilford is seeking a Duty Manager to ensure the smooth running of their fitness club. This full-time role involves prioritizing member satisfaction, leading a team, and achieving sales targets. The ideal candidate should have sales experience, excellent communication skills, and a passion for customer service. Benefits include free gym membership, health assessments, and other lifestyle rewards. Join today to make a difference in members' fitness journeys.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Excellent communication and collaborative spirit.
• A ‘can do’ attitude and passion for customer service.

Responsibilities

• Responsible for smooth running of the club during shifts.
• Prioritize member satisfaction and build relationships.
• Lead and support colleagues while upholding quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Swim to a high standard and conduct lifeguard duties.

Skills

Sales experience

Excellent communication skills

Customer service

Ability to swim to a high standard

Job description

A leading fitness organization in Ilford is seeking a Duty Manager to ensure the smooth running of their fitness club. This full-time role involves prioritizing member satisfaction, leading a team, and achieving sales targets. The ideal candidate should have sales experience, excellent communication skills, and a passion for customer service. Benefits include free gym membership, health assessments, and other lifestyle rewards. Join today to make a difference in members' fitness journeys.