Duty Manager

Nuffield Health Brentwood; Ilford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness organization in Ilford is seeking a Duty Manager to ensure the smooth running of their fitness club. This full-time role involves prioritizing member satisfaction, leading a team, and achieving sales targets. The ideal candidate should have sales experience, excellent communication skills, and a passion for customer service. Benefits include free gym membership, health assessments, and other lifestyle rewards. Join today to make a difference in members' fitness journeys.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Excellent communication and collaborative spirit.
• A ‘can do’ attitude and passion for customer service.

Responsibilities

• Responsible for smooth running of the club during shifts.
• Prioritize member satisfaction and build relationships.
• Lead and support colleagues while upholding quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Swim to a high standard and conduct lifeguard duties.

Skills

Sales experience

Excellent communication skills

Customer service

Ability to swim to a high standard

Job description

Duty Manager – Fitness and Wellbeing Club
Ilford FWC | Fitness & Wellbeing Club | Permanent contract | Full time
Up to £27,477.27 per annum depending on experience plus sales commission
40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.