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Aftersales Growth Specialist - Customer Experience Lead
Job summary
A premier automotive service provider in Preston is recruiting an Aftersales Sales Specialist who will maximize aftersales revenue through customer engagement and act as a liaison between customers and technicians. The role requires excellent interpersonal and organizational skills, a passion for customer service, and sales experience within the automotive sector. The ideal candidate will enjoy several benefits, including a competitive salary, 25 days holiday, and extensive training and development opportunities.
Benefits
Qualifications
- Proven track record in delivering outstanding customer service.
- Experience in sales within the automotive sector is preferred.
- Strong understanding of automotive technical knowledge and warranty processes.
Responsibilities
- Maximise aftersales revenue through customer engagement.
- Act as the liaison between customers and technicians.
- Provide accurate cost estimates to customers.
- Drive sales of aftermarket products and meet sales targets.
- Ensure parts availability and efficient workflows.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.