Front of House Supervisor

Sodexo France; SHREWSBURY; On-site; GBP 40,000 - 60,000; Full time

Job summary

A catering service provider in Shrewsbury is looking for a Front of House Supervisor to lead operations at Ward Barracks. This role involves managing a team, ensuring high standards of cleanliness, and maintaining health and safety practices. Strong leadership and customer service skills are essential. The position offers competitive pay at £12.61 per hour, apprenticeship opportunities, and various benefits such as discounted financial services and a friendly work environment.

Benefits

Fully funded apprenticeship qualifications

Career development opportunities

Wellbeing Support

Financial Benefits

Cycle to Work Scheme

Flexible work options

Qualifications

• Experience in a similar role with knowledge of catering operations.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Ability to motivate and lead a team effectively.

Responsibilities

• Lead the front-of-house team and ensure smooth operations.
• Oversee cleanliness and hygiene standards.
• Promote and enforce health and safety practices.

Skills

Customer service skills

Team leadership

Communication skills

Ability to work under pressure

Job description

• 37.5 hours per week
• 5 Days out of 7
• Early: 6:15am-2:15pm
• Day: 9am-5pm
• Late: 11:30am-7:30pm
• £12.61 per hour

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Job Description

As a Front of House Supervisor at Sodexo at Ward Barracks, SP4 9NA, you'll lead a front‑of‑house team, ensuring smooth operations in the bar टीवी food outlets. Your role is customer‑facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What you’ll do:

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front‑of‑house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Criminal ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

What you bring:

• Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
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• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.

What we offer:

• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death‑in‑service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• іні Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible创业 work full training, and a protective uniform.