Motorrad Technician

BMW; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group is seeking a Motorrad Technician (Mechanic) in Norwich, UK. You'll perform high-quality motorcycle maintenance, providing exceptional customer service and collaborating with fellow Technicians. We welcome candidates passionate about delivering excellent experiences. A valid UK motorcycle licence is required for this role, and a MOT licence is advantageous. Joining our team means working in a fun environment with excellent support and incentives.

Benefits

33 days’ annual leave

Retail discounts

Gym discounts

Cycle-to-work scheme

Flexible pension scheme

Family-friendly policies

Wellbeing program

Annual celebration for outstanding work

Qualifications

• Thorough understanding of motorcycle safety standards and guidelines.
• Strong problem-solving skills ensuring accuracy in all work.
• Proven ability to meet efficiency targets while maintaining attention to detail.

Responsibilities

• Perform high-quality motorcycle maintenance and repairs.
• Conduct thorough inspections of motorcycle components.
• Provide expert technical advice to customers.
• Maintain exceptional customer service standards.
• Collaborate effectively with the service reception team.

Skills

Motorcycle safety standards

Problem-solving skills

Attention to detail

Team collaboration

Education

Valid UK motorcycle licence

MOT licence (advantageous)

Job description

Your role

Enjoy support that’s second to none as a Motorrad Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day.

What you’ll do day to day

• Perform high-quality motorcycle maintenance and repairs, following BMW Motorrad manufacturer standards and guidelines to ensure reliability and safety
• Conduct thorough inspections of motorcycle components to assess wear, damage, or required replacements
• Provide expert technical advice to customers when necessary, ensuring clear and professional communication
• Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals
• Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction
• Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing

Your profile

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Thorough understanding of motorcycle safety standards and guidelines
• Strong problem‑solving skills, ensuring accuracy in all aspects of work
• Proven ability to meet efficiency targets while maintaining a keen eye for detail
• Ability to collaborate and contribute positively within a team environment
• A current valid MOT licence is advantageous but not essential
• Must hold a valid UK motorcycle licence

Rewards

• 33 days’ annual leave, including bank holidays (pro rata)
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle‑to‑work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme and Sharesave scheme to grow your savings
• Family‑friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• An annual celebration to recognise outstanding work