Rental & Sales Pro: Customer-First Auto Concierge

Europcar España; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global mobility service provider in Preston is looking for a Sales & Customer Service Officer to join their team full-time. This role involves greeting customers, processing rental agreements, and promoting services. Ideal candidates will have sales experience, a customer-first attitude, and flexibility for shift work. Competitive hourly rate plus incentives and ongoing training opportunities offered in a supportive work environment.

Benefits

Competitive hourly rate + shift loading + uncapped incentives

Ongoing training and career development opportunities

Employer-paid parental leave

Referral bonuses and employee discounts

24/7 wellbeing support

Qualifications

• Previous experience in sales, customer service, or retail.
• Car rental experience is highly desirable.
• Confident using computer systems and technology.

Responsibilities

• Greet and assist customers in renting vehicles.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquires and concerns promptly.
• Achieve or exceed individual and team sales targets.

Skills

Customer-first mindset

Excellent communication skills

Sales experience

Ability to work in a fast-paced environment

Flexibility in shift work

Job description

A global mobility service provider in Preston is looking for a Sales & Customer Service Officer to join their team full-time. This role involves greeting customers, processing rental agreements, and promoting services. Ideal candidates will have sales experience, a customer-first attitude, and flexibility for shift work. Competitive hourly rate plus incentives and ongoing training opportunities offered in a supportive work environment.