Business Manager

Mesh-AI Limited; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive retailer in Glasgow is seeking a Business Manager to drive sales success and enhance customer relationships. This role involves identifying suitable funding and insurance options for customers while ensuring compliance with regulations. Additionally, you will coach and develop the sales team to achieve business objectives. This permanent, full-time position offers competitive salaries and a range of generous benefits, including enhanced family leave, healthcare, and career development opportunities.

Benefits

Competitive salaries with structured pay scales

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

24/7 GP services

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Exclusive retail discounts

Qualifications

• Strong customer service skills and ability to build relationships.
• Understanding of financial and insurance product regulations.
• Ability to coach and develop a sales team.

Responsibilities

• Identify funding and insurance options for customers.
• Monitor finance and insurance performance.
• Coach and motivate the team to meet business objectives.

Job description

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Contract Type

Permanent, Full-Time

Hours

Monday to Friday 08:30 - 18:00. Saturday 09:00 - 17:00. One weekday off per week.

Our Business Managers are the driving force behind the success of our sales team. Our Business Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do so too.

Responsibilities

• Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly
• Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale
• You will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales process
• As you will work with management to coach and develop the skills of the team to achieve business objectives
• Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
• Acquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams

Core Benefits

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.